Precision Fit Guarantee
Did your suit arrive, but the fit is completely off from what you expected?
At Simplisuits, we are dedicated to providing you with a high level of satisfaction, as we understand that you've placed your trust in us to deliver a precise fit.
In the unlikely event that your suit doesn't fit completely, we offer a 100% satisfaction guarantee to help you.
Our team at Simplisuits is committed to providing you with an exceptional experience and ensuring that you're happy with your purchase.
What are the steps you can take?
1. Please take a photo of yourself wearing the suit and contact us with your order number. Please share a brief description of the fit concern you're experiencing.
2. Our master tailor will assess your fit and identify any issues.
3. Depending on the severity of the fit issue, we offer two options: You can visit a local tailor for minor adjustments or return the suit to us for a full refund.
If you choose to visit a local tailor for minor adjustments, we will provide you up to $100 in store credit when you provide us with the tailor's invoice.
Your satisfaction is our priority, and we're here to ensure you have the perfect suit experience.